Shipping and Return Policy

Shipping Policy

We ship all our products via Canada Post. Shipping times are calculated at check out and are dependent on the shipping type selected. 

Please note that although we try to process your order as fast as possible, it might take up to 3 days to process and ship at times of high demand.

We are not responsible for any customs or other tariffs that may apply from time to time for shipments outside of Canada.

Shipping Damage Return Policy

  1. If your package arrives damaged. Photograph the package prior to opening it and then proceed to open the package and inspect the product for any damage.  Document this damage with more photographs and attach all of this information when contacting us for a return due to shipping damage.
  2. Claims against shipping damage must be made the same day the package arrives.
  3. We do not accept returns on custom orders.
  4. We do not accept returns on any personalized or engraved orders.

Returns Policy:

If there is a problem with your order or you need to return your purchase please follow the steps below precisely within 30 days of your purchase:

  1. Contact us immediately to inform us of the issue.  
  2. Return the product to us, in its original packaging.  Once we receive the return we will approve your refund.